Course Takeaways

This course empowers social media marketers to manage community with HeyOrca’s Social Inbox. You'll learn how to view and resolve comments, direct messages, and mentions across multiple platforms. By the end of the course, you'll be able to . . .

  • Effectively navigate, manage, and monitor your Social Inbox.

  • Efficiently respond to your community's comments, DMs, and mentions directly from HeyOrca.

  • Implement community management best practices to foster engagement and maintain a positive online presence.

Course outline

    1. Introduction to social inbox

    2. Navigate your social inbox

    3. Manage account mentions and comments

    4. Respond to DMs

    5. Test your knowledge

    1. Community management best practices

    2. Test your knowledge

    1. Whale done!

    2. Share your feedback

About this course

  • Free
  • 9 lessons

See what HeyOrca users are saying

“I really enjoyed how clear and practical the course was. It made learning easy and fun. I’d definitely recommend it to others because it’s helpful and well-explained.”

Megha Patil

“What I enjoyed most about this course was how practical and easy-to-apply the lessons were—each module gave me real strategies I could implement right away in my social media work. I especially appreciated the focus on community engagement and building authentic connections. I’d definitely recommend this course to others, especially freelancers or small business owners who want to grow their digital presence without the overwhelm.”

Maria Suerte

Meet the team behind the course

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